Customer Testimonials for Empire Motors of Lansing

Read Our Reviews from Top Rated Dealer In Lansing, MI

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

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Empire Motors of Lansing

517-816-3700 $$$

★

Jose M.

May 6, 2025

“

Had the Mini Cooper I was looking for

Empire Motors of Lansing

517-816-3700 $$$

★

Will

Apr 30, 2025

“

Great used car dealership, great customer service, in and out. These guys know their stuff about cars and its fair market price. Thank you Gabriel for all your help in finding my dream car.

Empire Motors of Lansing

517-816-3700 $$$

★

Giuliana R.

Apr 30, 2025

“

I bought my new car with Empire and I just want to preface that the attention to detail, and care is like no other dealer I’ve been to. Gabriel was extremely thoughtful and patient through the entire process. I’m am indecisive and was a mess picking out a new car and he was guiding me through the process like you would your own family. If you’re looking for a new ride in the Lansing area please do yourself a favor and go check them out. With the abundance of options and immaculate customer service you won’t be disappointed:)

Empire Motors of Lansing

517-816-3700 $$$

★

Charity M.

Apr 29, 2025

“

Worth Every Mile to Empire Motors I love my car but promised myself I wouldn’t treat it like a truck. So when it was time to find a real truck — something powerful, stylish, easy to handle, with a crew cab and running boards — I was determined to get it right. I thought I wanted a Ram 1500, but with so many versions out there, I was overwhelmed. And it had to be white. After hitting a wall, a friend suggested Empire Motors. I thought, Lansing? As in Michigan? But to my disbelief, they had exactly what I was looking for — down to the last detail. Without hesitation, I booked two one-way tickets to Michigan, sent my friend a screenshot of hers, and told her she was coming with me. Empire Motors had everything ready when we arrived. The truck was spotless, polished, and looked even better in person. It was waiting right outside their office like it knew I was coming. The test drive? Incredible. The truck handled beautifully — smooth, powerful, and easy to drive despite its size. When we got back, the paperwork was ready, quick and painless. A few signatures, a few laughs, and we were officially on the road home. Driving across the country back to Vegas, blasting music and laughing the whole way, I knew without a doubt: I made the right choice. Empire Motors is truly first-class — from their amazing selection and flawless quality to their seamless process and genuine honesty. If five stars are the maximum, they deserve ten.

Empire Motors of Lansing

517-816-3700 $$$

★

Jonathan D.

Mar 31, 2025

“

Great communication: Punctual, accurate, efficient, reasonable pricing, item description was spot on, and vehicle purchase process was flawless.

Empire Motors of Lansing

517-816-3700 $$$

★

Mohamed M.

Mar 29, 2025

“

Best place to buy a used cars

Empire Motors of Lansing

517-816-3700 $$$

★

Angela R.

Mar 28, 2025

“

Everyone here is great all the staff was very knowledgeable and friendly. Krystal took care of my financing she was very fast and efficient made me feel very comfortable with my purchase and financing my new vehicle.

Empire Motors of Lansing

517-816-3700 $$$

★

Angela R.

Mar 28, 2025

“

Empire Motors of Lansing

517-816-3700 $$$

★

Sydney Z.

Mar 27, 2025

“

I can’t recommend these guys enough! I bought a Chevy Sonic from them nearly four years ago, and it’s still running strong with no issues. I drive it from Battle Creek to Detroit three times a month, and it’s been reliable every time. I also got it at a great price. With my daughter starting driver’s training next year, I’m confident this will be a perfect first car for her. Trustworthy business and quality cars! I’ll travel from anywhere to purchase a car from these guys as long as they’re still around.

Empire Motors of Lansing

517-816-3700 $$$

★

Valerie H. (.

Mar 22, 2025

“

I had a great experience purchasing a car from Empire Motors! They had a wide selection of vehicles at various price points, making it easy to find the right fit. The offer was very fair, and the entire process was smooth. The employees were friendly, easy to work with, and very accommodating. Overall, a fantastic experience—I highly recommend them!

Empire Motors of Lansing

517-816-3700 $$$

★

Paula H.

Mar 22, 2025

“

Had a great experience, they got me into a great vehicle for a price I could afford. Highly recommend!!

Empire Motors of Lansing

517-816-3700 $$$

★

Matt H.

Mar 22, 2025

“

I had a fantastic experience at this car lot! The staff was friendly, helpful, and never pushy. After looking at several lots in the area with no luck, we stopped here, and the team quickly found exactly what we were looking for. They were easy to work with and negotiated a great deal. Highly recommend!

Empire Motors of Lansing

517-816-3700 $$$

★

Autumn B.

Mar 17, 2025

“

Amazing customer service tavi was so helpful as was his staff!.

Empire Motors of Lansing

517-816-3700 $$$

★

Adrian M.

Mar 15, 2025

“

Nice place to buy a car and best price in Michigan Thank you Empire

Empire Motors of Lansing

517-816-3700 $$$

★

Tavi P.

Mar 14, 2025

“

I just got a used Subaru WRX from here and had a fantastic experience. The sales side was not pushy and easy to work with. The huge selection of used cars is unmatched in the area. And all of them are clean and well inspected before sold. No discrimination. They work with everyone. Great place to buy a clean used car!

Empire Motors of Lansing

517-816-3700 $$$

★

William B.

Mar 8, 2025

“

Manny was the best to work,got me into a awesome vehicle and was very helpful. I had the best experience with Manny helping me and will be back to see him again when I'm in need of another vehicle. Thank you Manny.

Empire Motors of Lansing

517-816-3700 $$$

★

Budndanita

Mar 5, 2025

“

Empire treated us like family!! Now I have my dream truck!! Thank you Empire, we love ❤️ you

Empire Motors of Lansing

517-816-3700 $$$

★

Anita J.

Mar 5, 2025

“

I finally found my dream truck!!! I love you Empire!!! You're the best 👌

Empire Motors of Lansing

517-816-3700 $$$

★

Jacob P.

Mar 3, 2025

“

I bought an Infiniti from Empire, and they went entirely out of their way to make sure I was satisfied from the very beginning. I have dealt with a lot of car dealerships in the past and even worked at one and the service and communication was great. I got a great deal and awesome truck. I am grateful to Empire because they really helped me when I needed a vehicle and came through with a reliable truck. Thanks again. I will be recommending to friends and family and will most definitely buy my next car from Empire. Empire clearly cares about the customer experience.

Empire Motors of Lansing

517-816-3700 $$$

★

Kelly H.

Feb 21, 2025

“

As a woman who doesn't have a ton of car knowledge--the car buying experience is a daunting nerve racking task 🥴 You want to be excited, but you also know you're trusting a stranger to help you & not just 'sell you'. I can truly say my experience at Empire Motors and working with Gabe put my nerves to rest! Don't let your knowledge about cars stop you from going in--they'll actually listen to your needs and wants to find the best vehicle for you! Gabe is professional, knowledgeable, and truly makes the process seamless. He never pushed me into anything, and his transparency makes me feel confident and well-informed in my decision. I highly recommend working with him & Empire Motors if you're in the market for a new vehicle! Thank you, Gabe, for your excellent service!

Empire Motors of Lansing

517-816-3700 $$$

★

Van N.

Feb 17, 2025

Empire Motors of Lansing

517-816-3700 $$$

★

Sbg S. B.

Feb 11, 2025

“

Very helpful ask for Dan or Tom very patient and passionate about what they do and very helpful and knowledgeable. Always works with you and not against you

Empire Motors of Lansing

517-816-3700 $$$

★

Donavin H.

Feb 6, 2025

“

Great place to get a car , picked up a 2020 dodge charger with stero and headlight not working they immediately took it to get the audio and headlights repaired for me within less than 5 hours. Paul really helped me out he's supper friendly and will try to get you the best deal and best car for you. Talk to paul.

Empire Motors of Lansing

517-816-3700 $$$

★

Carrie S.

Feb 5, 2025

“

Staff was exceptionally helpful and made my experience easy! See Empire Motors when you’re ready to buy a car you will not be disappointed!!!

Empire Motors of Lansing

517-816-3700 $$$

★

Shane M.

Jan 28, 2025

“

Great place Kelly was a great help and I would recommend empire for any one that needs car an fare price's thanks again empire

Empire Motors of Lansing

517-816-3700 $$$

★

Victor A.

Jan 23, 2025

“

Very friendly, pleasure to deal with and would recommend to others.

Empire Motors of Lansing

517-816-3700 $$$

★

Stephanie S.

Jan 14, 2025

“

Kelly has always been so professional, friendly and helpful when it comes to finding a car. I will definitely recommend individuals I know who are looking for a vehicle. Great Job Kelly!

Empire Motors of Lansing

517-816-3700 $$$

★

Martyn D.

Jan 14, 2025

“

I had the great privilege of having Kelly help me when I came in to look for a vehicle, she was very professional and did her best trying to get me into a new ride. If you’re someone looking for a car I would HIGHLY recommend Kelly at Empire Motors in Lansing!!

Empire Motors of Lansing

517-816-3700 $$$

★

Pamela C.

Jan 14, 2025

“

Kelly has always been so professional and friendly. I will definitely be coming back again.

Empire Motors of Lansing

517-816-3700 $$$

★

Ashley S.

Jan 14, 2025

“

Kelly is amazing to work with! Every time I have a question regarding a vehicle or something I’m looking for, she gives timely and honest responses. I go to her with all my vehicle questions and recommend her to everyone I know.

Empire Motors of Lansing

517-816-3700 $$$

★★★★★

139 Testimonials

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The reviews displayed may or may not be a complete set. Reviews may be removed if they:

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Bennett - Mercedes Benz Convertible

The car buying experience I had at Empire Motors of Lansing was by far the #1 car buying experience I have had, bar none.

Jenai - Great vehicle! Great Price! Happy Customer!

"Thank you for the purchase of the vehicle, I am truly enjoying it and we have served over 200 meals to the homeless in the last two months because of this vehicle. God bless."

Empire Motors of Lansing - All Pre-owned Cars, Trucks and SUV's

At Empire Motors of Lansing we are proud of the quality used vehicles we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many, you can count on our dedicated sales staff to make it the best buying experience possible.ALL ROADS ARE LEADING TO EMPIRE MOTORS OF LANSING!

Jessica - 2021 Customer Service

It was great!

Trina - 2021 Customer Service

"The people here at Empire Motors have been amazingly helpful. They take the pressure and intimidation out of buying a car. I love Empire Motors of Lansing."

Mary - Facebook Raffle Winner

"Empire Motors of Lansing has blessed me by having these wonderful raffle drawings! My family has purchased vehicles from Empire Motors of Lansing, and my husband and I plan on purchasing our next vehicle here at Empire Motors of Lansing!"

Phil - 2013 Dodge Charger

They have a very large selection of cars, especially sports cars. Buying a car from them was easy, they got me approve within a hour. The finance manager will find you a bank guaranteed. I recommend Empire Motors of Lansing to everyone.

Liz - 2011 GMC Yukon

"We had the best experience here and the staff is super nice! We found my dream vehicle a 2011 GMC Yukon all black!!!!! If you're looking for a vehicle please check them out."